Privacy Policy
Last Updated: August 20, 2026
LUNQHAL respects your privacy. This Privacy Policy explains how LUNQHAL collects, uses, discloses, and protects information when you visit our website, contact us, or use our support resources.
1. Information We Collect
We may collect information you choose to provide, such as your name, email address, order or product information, and the contents of messages you send to us. We may also receive technical information automatically, including IP address, browser type, device information, approximate location derived from IP address, pages viewed, and basic website usage information.
2. How We Use Information
We use information to operate and maintain our website; respond to questions and support requests; provide product, warranty, and service assistance; improve our products and website; protect against fraud, abuse, and security incidents; comply with legal obligations; and communicate with you when necessary to provide a service you requested.
3. Cookies and Similar Technologies
Our website may use cookies, local storage, analytics tools, or similar technologies to remember preferences, understand website performance, and improve the user experience. You can control cookies through your browser settings. Disabling certain technologies may affect some website functionality.
4. How We Share Information
We may share information with service providers that help us host, secure, operate, analyze, or support the website and customer service functions. We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, users, customers, or the public. We do not sell personal information for monetary consideration.
5. Data Retention and Security
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including legal, accounting, warranty, dispute-resolution, and security requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage can be guaranteed to be completely secure.
6. Your Privacy Choices
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about certain personal data, or to exercise other rights provided by applicable law. We may need to verify your identity before completing a request. To make a privacy inquiry, contact us using the support information provided on our website.
7. California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including rights concerning access, correction, deletion, and certain disclosures regarding personal information. Where required by law, LUNQHAL will provide the applicable notice and response process for verified requests.
8. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Policy. We encourage you to review the privacy practices of any third party before providing information.
10. Changes to This Policy
We may update this Policy from time to time. The revised version will be posted on this page with a new “Last Updated” date. Your continued use of the website after an update indicates your continued use of the website subject to the revised Policy, to the extent permitted by law.
11. Contact Us
For privacy questions or requests, please contact LUNQHAL through the support contact information published on our website.