Privacy Policy

Effective Date: August 2026

1. Introduction

LUNQHAL ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact our support team, or interact with our products and services.

2. Information We Collect

We may collect information that you voluntarily provide, including:

• Name and contact information
• Email address when contacting customer support
• Product registration information
• Communication records with our support team

3. How We Use Your Information

We use collected information to:

• Provide customer support
• Respond to product inquiries
• Improve our products and services
• Maintain website security
• Communicate important product information

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and maintain website functionality. You may control cookie preferences through your browser settings.

5. Customer Support Communications

When you contact LUNQHAL Support, we may store communication records to provide assistance, verify product information, and improve customer service quality.

6. Third-Party Services

We may use trusted third-party service providers for website hosting, analytics, communication, and operational services. These providers are required to handle information according to applicable privacy standards.

7. Amazon Marketplace Information

When purchasing LUNQHAL products through third-party marketplaces such as Amazon, transactions and payment information are processed according to the marketplace privacy policies. LUNQHAL does not directly collect or store payment card information from marketplace transactions.

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or misuse.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain data.

10. California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act, including the right to request information about personal data collected and how it is used. LUNQHAL does not sell personal information.

11. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

12. International Users

If you access our website from outside the United States, you acknowledge that information may be processed according to applicable laws and operational requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

14. Contact Us

If you have questions regarding this Privacy Policy, please contact:

LUNQHAL Support
support@lunqhal.com